Legal
Legal notices, terms and regulatory information for Rewardlaunch — fitness loyalty and rewards in Australia.
Last updated: 01 Jan 2026
Company & Regulatory information
Rewardlaunch is an Australian business providing fitness rewards and loyalty services for gyms and fitness programs across Australia.
- Trading name: Rewardlaunch
- ABN: 24 815 912 204
- Registered office: 12B Willow Street, Fitzroy, VIC 3065
- Phone: + (61) 47 893-62-15
- Email: Rewardlaunch@gmail.com
Our services operate in compliance with applicable Australian consumer and privacy laws. For external regulatory guidance, please see the Office of the Australian Information Commissioner (OAIC).
Privacy Officer
Responsible for data and privacy inquiries
Privacy & personal data (Australia)
We collect and process personal data to operate our rewards platform and provide services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Individuals have rights to access, correct, and request deletion of personal information. To submit a request, use the form on this page or contact the Privacy Officer above.
Unresolved privacy complaints may be referred to the OAIC: oaic.gov.au.
Terms summary
These are summary points only. The full Terms of Service govern usage of Rewardlaunch products and the mobile app. By using our services you agree to the full terms available on the site.
- Users must be 16+ to hold member accounts unless permitted by guardian consent.
- Rewards and offers may change; availability is subject to partner terms.
- We may suspend accounts for misuse or fraudulent activity.
Key policies
Complete details of what we collect, purpose of collection, disclosure, storage and retention are in our Privacy Policy. See Privacy Policy.
Partner offers and subscription charges follow the terms displayed at checkout. Refunds are handled case-by-case and in accordance with Australian Consumer Law.
We aim for an accessible service. If you require adjustments to access features or content, contact us via the complaints form below.
Complaints & data requests
Use this form to lodge a complaint, request access to personal data, or request correction/deletion under the Privacy Act. We aim to respond within 30 days.
Updates & change log
- 01 Jan 2026 — Privacy policy updated to reflect data portability provisions.
- 15 Sep 2025 — Terms updated for partner rewards handling.
- 01 Mar 2025 — Platform launch in VIC and NSW.
We will publish material changes here and, where required, notify affected users via email in accordance with Australian privacy notification requirements.